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June 06, 2015 on chapter Social media

Is it okay to monitor workers’ emails?

I was wondering what our rights, responsibilities and limitations are in relation to staff emails. Is it okay to monitor workers’ emails? Our business is based in NSW.

A business is entitled to monitor its workers’ emails, but only in circumstances where it has given notice that it will take this step. Notice is usually provided in:

    • a contract of employment;
    • an IT/email usage policy;
    • notice upon logging in to the computer; or
    • a combination of these things.

In NSW, notice must be provided at least 14 days before the surveillance takes place in order to comply with the Workplace Surveillance Act 2005 (NSW).

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