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UpdatesSep 02, 2014

9 key factors to consider when designing worker training programs

No matter what sort of business you operate, you are legally obliged to provide your workers with proper training and induction.

Of course, training is especially important for highly skilled or dangerous work, such as operating a forklift, and must be provided before the worker starts performing any dangerous task.

By Joanna Weekes

Remember, the person providing the training should have experience or expertise in the areas in which they are training your workers. In most cases, competent officers, supervisors or managers within your business can provide workplace training.

Training should be tailored to the specific needs of your workplace and anything that may pose a health and safety risk to your workers must be addressed.

Are you providing your workers with sufficient health and safety training?

Depending on the nature of your business, your workers may require training in:

designing training programs

9 key issues to consider when designing training programs 

Your workers also need to be trained in the internal policies, procedures and practices that apply in your business and should be formally inducted into these when they join the company. Refresher training should be carried out when a change is made or a policy revised.

When you are putting together a program to train your workers, you need to consider any factors that may affect the decisions you make around the training.

Looking at the following factors will help you to determine how you need to put together the training session:

What about inductions?

An induction introduces a new worker to their new role and to your business.

It’s essential the new workers are inducted into your business by:

Provide new workers with copies of the policies and procedures that govern your business and make sure they sign a form to confirm they have read and understood each policy and procedure.

Make sure your workers are aware of all potential safety and health risks within your business and know how to respond to them.

And don’t forget that workers returning from extended leave may need refresher training or close supervision while they are adjusting back into the workplace.

For information about the most effective type of training method, you can use, see chapter T2 Training and Induction in the Health & Safety Handbook.

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